For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

What kinds of materials are available for patio covers and which is best to use?
Patio covers are available in: wood, vinyl, aluminum or steel. For those who like the traditional look of wood, and have no problem on giving it some attention every several years, the real wood patio cover will be your best option. For the ones who like the white clean look with minimum maintenance, aluminum is preferable. Vinyl is another alternative, but this material tends to be expensive. Steel patio covers are very impressive, usually installed with welding and if painted correctly, they can last many years.

Can I have my solid patio roof with skylights for extra sun?
Yes. Most of our solid roof covers have a designated skylight panel.

Do your products come with a warranty?
we offer a limited lifetime warranty on materials along with a labor and workmanship warranty.

How much maintenance does the patio cover require?
virtually no maintenance at all. spray it off with a hose every once in a while.

What colors do the patio covers come in?
currently we have seven colors available: desert sand, adobe, champagne, beige, brown, cameo and white. if this does not match the color palette of your home, the materials can be painted.

What kinds of patio covers can i get and what are they made of?

Aluminum versus wood — what’s the story?
unlike wood, aluminum does not become adversely affected by the weather extremes so common here. there will not be warping, flaking, and wood rot/mold, chipping or fading issues. there is no need to repaint either like so often happens with wood covers. our products are manufactured using the highest grade aluminum material in the industry, coming with limited lifetime materials warranty.

What is the cost difference between wood and your covers?
the costs of our aluminum products are comparable to wood when you consider the overall cost of the cover through its lifetime. aluminum covers are practically maintenance-free, needing only an occasional rinsing off with a garden hose. wood covers often require repainting, and wood is at the mercy of the weather. as pointed out in the previous question.

What about permits, or my HOA?
we will pull any permits to satisfy building requirements, your hoa, and your own peace of mind. over the years we have worked with many of the area hoa’s and design review committees.

How well do your covers stand up to wind?
the las vegas area is prone to having some severe winds storms and dust devils. our covers are wind rated up to 110mph, and so have no problems standing up to the winds here.

What about size and shape?
your patio cover design needs to make you happy, and this is why a site visit/consultation is so important to the process. hoa and building regulations allowing, we can pretty much design whatever will fit your yard and satisfy your imagination. we will put together a schematic that gives a representation of what the final look will be.

What about electrical, or fans?
the covers come with a non-visible canal system that allows for electrical cables to be passed. upon request, we can install a channel support (fan beam) which is designed to allow for installing a fan.

What all is included in my price quote?
the cost of all materials for the cover, the labor, the cost of the building permit as well as any applicable sales tax is included in your quote. if you require a concrete pad or “footers” to be dug out to accommodate the installation, this can be provided at an extra cost.

Are your covers for homes only?
not at all! our covers can be found at local businesses, as well as at apartment and condominium complexes throughout the valley. our free-standing structures can be used at apartment/condo complexes in “common areas” so tenants can enjoy outdoor bar-b-q areas, spa and hot tub areas or seating areas along walking trails. businesses can block the summer sun from building fronts, thereby increasing the comfort of employees and decreasing the amount of money spent on air conditioning.

Do you do window awnings?
yes, we do, for both homes and for commercial applications. for commercial applications, our materials follow the fire resistance regulations.


What is the process for building a deck?
After we receive your request for a quote either through email or from a phone call, we contact you to set up a site visit where the deck is to be built. Based on the style of deck and rail you would like we put together a quote for you. Any revisions are made and then the contract is signed. After that we submit for and receive a permit application, pour the footers, and then start the construction. Once your job is completed to your satisfaction payment is received. Any warranty work needed is done as quickly as possible.

Tools – How do you achieve a firm foundation?
Shifting or washout can occur in areas of uneven terrain or where there are nearby water sources. At Buildsmart we use job-specific tools to ensure that the width and depth of the footings is consistent. Also, our 6×6 posts provide more rigidity than the common deck design.

Why is it important to use job specific tools in the process?
Job specific tools ensure a quality job. During demolition of an old deck a tool specific to removing deck boards – like the Duckbill Deckwrecker we use – is preferable to a sledgehammer than can do damage to more than the old deck. In addition, digging a uniform hole for footers – like with the use of a Dingo hydraulic piering machine – reinforces your deck design.

What is a composite deck material?
The material is usually composed of fine wood particles (sawdust) and 50% or more recycled plastics. The plastic is either a Polypropylene (hard plastic like keyboards and TV’s) or Polyethylene (softer plastic like plastic bags or milk jugs) and fine wood particles (wood flower). It is manufactured under heat and pressure to encapsulate the wood in the plastic and a UV inhibitor prevents any lightening in color. Polypropylene composite will retain its shape so you can make curved railings and benches. Click on the “Composite” page for information about the advantages of composite materials.

Why do composite decks still have wood load-bearing posts?
While composite lumber is tough and durable, it does not have the same stiffness as wood. Therefore, it is not intended for use as a load bearing post, joist or any other primary load-bearing member.

What colors do composites come in?

Why is composite decking material more expensive than wood?
Composite decking is more expensive to manufacture. However, over time, the maintenance, repair and or replacement costs associated with wood outweigh the initial investment. If you do accidentally spill a liquid on your composite deck that may stain it, see the manufacturer’s website for the appropriate deck cleaner.


How long will the fence last?
The type of fence you have installed will determine how long it will last. Chain link and vinyl fences will last almost a lifetime. Wood generally lasts 12 to 15 years.

How deep will the post holes be?
For residential fences, posts are usually 18 to 24 inches in the ground.

When can you get started?
From the time a contract is generated, we should have your fence installed in 7-10 days.

Which way will the gate swing?
In most instances, gates will swing in either direction.

How long have you been installing fences?
Over 10+ years.

Have you done work for anyone else in this area?
we have more than likely installed a fence within a stone throw of your property.

Does the fence require any maintenance?
vinyl, and PVC are maintenance-free. Wood fences may require minor maintenance, depending on the appearance you desire (i.e. stain or natural finish).

Will my dog be able to get under the fence?
The behavior of your dog will determine whether it will attempt to go under the fence. Extra installation procedures can be taken to make your fence dog-proof.

Do you need a down payment before you get started?

How far apart do you set your posts?

Are your prices competitive?

How do you determine your cost?

Is there an additional charge for clearing the line?

Will the bottom of the fence stay along the ground?

Does the gate(s) come with a lock?

What options do we have regarding the height of the fence?

Which is less expensive: wood or vinyl?
Wood, ornamental iron, and P.V.C are our most costly products.